store policy

Please note that we cannot exactly replicate designs from photos, including our previous creations.

Due to the natural characteristics of flowers and seasonal or market availability, it may not be possible to source identical blooms. However, we will do our best to use similar colors and types of flowers to create a design close to your vision.

We kindly ask that you place your bouquet orders at least 3 days in advance. As a small studio, we personally visit the flower market to select the freshest blooms for conditioning and crafting your arrangement. While we occasionally accept rush orders, we cannot guarantee specific flowers or color schemes for such requests. Advance ordering is highly recommended.

Please inform us of your preferred flowers and colors in advance, including the wrapping paper color. If no specific preferences are mentioned, we will assume you are open to our creative choices. Once a bouquet is completed, we do not accept exchanges, returns, or refunds.

Thank you for choosing Rosy Florals. We look forward to creating a special bouquet for you!